Who we are
Our website address is: https://quollmedical.com.au.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We collect some personal information from various forms on our site in order to respond and communicate with you more effectively. This information is sent via email and stored in a database which is protected by firewall.
When purchasing products in our online store we collect personal information for the purposes of collecting and verifying your billing information and delivery details in order to send your items to the correct address, and communicate with you about your order if needed. This information is sent via email and stored in a database which is protected by firewall.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. We do not share your personal information with anyone.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile or at checkout. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Some billing information is sent to Paypal to streamline the billing process if you choose that as your payment method.
How we protect your data
Your data is protected by a firewall which actively blocks requests matching known attack patterns and actively protects our site and database from hackers. We also ensure strong passwords are used for all accounts to further minimise the risk of a breach in data security.
What data breach procedures we have in place
If any security breaches are discovered, we will immediately act to resolve them and secure your data. We will also notify you of any potential risks regarding your personal information and comply with your requests to export or erase your data if required.